Frequently Asked Questions
Clear, honest answers about our pest control services, safety, and warranties.
Yes, our treatments are safe for pets and children. We use low-toxic, targeted products and advise you to keep pets away until the spray dries (usually 2 hours).
A standard 3-bedroom home takes approximately 1.5 hours to treat. We cover the interior, exterior, roof void, and subfloor.
You don't need to leave the house for most treatments. We only ask you to vacate for 2 hours if we are conducting a flea or bed bug treatment.
Our 6-Month Warranty* covers free callbacks if the targeted pests return. It applies to cockroaches, spiders, and silverfish.
You should get a pest inspection every 12 months. Homes in high-risk termite areas should be inspected every 6 months.
We offer emergency same-day service for biting & stinging insects only (wasps, bees, bed bugs, Bird lice). Bookings must be made before 12pm and are subject to availability. Routine and general pest control is scheduled by appointment.
We accept Visa, Mastercard, AMEX, and bank transfers. Payment is due upon completion of the service.
Yes, we hold NSW EPA Licence 5202174 and carry full public liability insurance.
*Warranty covers insects breeding and living inside your home. Does not apply to transient pests entering from outside. Internal conditions apply.
Still have questions?
Our team is ready to help. Call us or send a message.